Frequently Asked Questions
-
Herbal Tea Co. stands out for its emphasis on curated herbal teas with no caffeine. We prioritize exceptional flavors, are dedicated to educating customers about the various benefits of herbal teas, and NEVER judge how you take your tea.
-
All of our products are tested rigorously. Our strict guidelines are followed for Organic as well as non-organic product.
We also follow the strict guidelines as required by EU standards which stipulate lower Minimum Residual Levels than the guidelines stated by US/North American Organizations. With our achievement of the global FSSC22000 Certification, this auditing process also dictates that we follow specific protocols and procedures.
Wherever possible, our tea is pesticide free. Certain highly elevated tea districts, such as Darjeeling or the Kenyan highlands, can support tea without pesticides since pests that typically attack tea cannot survive at the lofty altitudes.
In cases where pesticides are used, The Herbal Tea Co. takes great care to ensure all growers meet and exceed European Union or Japanese Minimum Residue Levels, the most stringent in the industry.We do not use any GMO products in our blends.
-
Yes, all our teas are completely caffeine-free. We understand that some individuals prefer to avoid caffeine, and our selection caters specifically to those seeking a soothing and caffeine-free tea experience.
-
Absolutely! We believe in the importance of brewing tea correctly. Each tea comes with detailed brewing instructions on our website and on the packaging to ensuring you get the best taste from every cup.
-
Our herbal teas are generally free from common allergens. However, we recommend checking the ingredients list for each tea to ensure compatibility with your dietary preferences or restrictions.
-
Herbal teas are known for their potential health benefits. While we don't make specific health claims, we provide information on the traditional uses and properties of the herbs in our teas.
-
Welcome to the world of tea! We recommend trying our Sampler Packs to discover a variety of flavors. Additionally, our website and Instagram profile @theherbalteaco provides flavor profiles and descriptions to help you choose based on your preferences.
-
To preserve the freshness of your herbal tea, store it in a cool, dark place, away from direct sunlight and strong odors. Ensure the tea is stored in an airtight container to prevent it from absorbing unwanted flavors.
-
Herbal tea is made from a variety of dried herbs, fruits, bark, nuts and flowers. Traditional tea, like black or green tea, comes from the Camellia sinensis plant and contains caffeine. Herbal teas offer unique flavors and are often chosen for their soothing properties.
-
While herbal teas are generally considered safe, it's always a good idea to check with a healthcare professional if you have specific health concerns or are pregnant. We provide information about the potential benefits and properties of the herbs used in our teas, but individual responses may vary.
-
Making iced herbal tea is easy! Brew the tea as usual using double the amount of loose leaf tea, let it cool, and pour it over ice. You can find detailed instructions on our website, including creative recipes for refreshing iced herbal tea variations.
Shipping & Delivery
-
Domestic shipping can take up to 7 business days.
Remember it is just Em and Abi shipping everything out and we will do our best to get your order to you as soon as we can!
-
Yes, we offer free shipping on orders over $75
-
Not yet! If you are not in the US shoot us an email and we will do our best to get it to you one day.